Do More as a Team [Playbook Excerpt]
Convenient interaction tools aren’t just for your customers—your employees need them, too. By…
Different Use Cases for Messaging with Customers
There’s more to messaging with customers than bots and boring, yes-no responses. Texting…
How to Juggle Multiple Messaging Channels
Consumers have an option overload. There’s a multitude of channels to choose from…
How Different Generations Search and Shop
No two customers are alike—everyone has a different set of preferences, wants, or…
How to Boost Employee Engagement With Internal Communication
Disengaged employees are bad for business. According to Gallup, 51% of employees are…
Interaction Management: The Modernization of Local Business
Podium has come a long way from our days above the bike shop….
Beyond Reviews: Using Podium to Provide the Perfect…
Reviews are one of the most powerful tools you can find for building…
Getting started with location-based marketing.
What is location-based marketing? Location-based marketing (also called geomarketing) is a discipline that…
Have you tried Waze Local ads?
Waze (pronounced ways) is the world’s largest community-based traffic and navigation app, and…
Lather, Rinse, Text?
Ever texted while taking a shower? Or asked someone on a date—or broken…
How to create a MerchantCircle business listing.
You need to get the word out about your business to attract customers….
How to add your business to Google Maps.
When you’re lost and need directions, you probably reach for your smartphone immediately….
7 steps to optimize your Google My Business…
You’re hungry, and you need to find somewhere to eat. You’re running low…
How to Add Your Business to Apple Maps
Do you use Apple Maps to help customers find your business? You should….