The Importance of Customer Loyalty
They like you. They really, really like you. That’s what customer loyalty is…
10 Customer Retention Strategies for Local Business Owners
As a local business owner, your customers are everything. So one of your…
What is a customer engagement strategy?
Customer engagement entails so much more than comments on posts, customer service interactions,…
Local Businesses Looking for Loyalty?
For local businesses, competition can be fierce. In an age where consumer…
Data Analytics 101 | How to get the…
With every transaction, online review, customer interaction, or social media post, mountains of…
7 Useful Tips for Dealing with Customer Complaints
Customer complaints are inevitable no matter how much focus you place on customer…
Why focusing on customer relationships will help grow…
Having a good relationship with your customers is the key to creating a…
How to Improve Customer Satisfaction in 5 Steps
One of the keys to creating a thriving business is having a steady,…
Customer Driven Marketing | Why Customers Should Be…
Do your marketing messages resonate with your customers or are they falling flat?…
Customer Retention | The Secret Sauce for Keeping…
In our last post, we talked about key customer satisfaction metrics every business…
