Why 455 Million Tourists Turn to TripAdvisor Business…
If you’ve traveled in the last decade, you’ve probably used TripAdvisor more than…
The Importance of Customer Loyalty
They like you. They really, really like you. That’s what customer loyalty is…
Hoteliers: How Technology is Transforming Your Guest Experience
Automation is both a blessing and a curse for hotels. While automation reduces…
10 Customer Retention Strategies for Local Business Owners
As a local business owner, your customers are everything. So one of your…
How to Respond to Google Reviews
Over the past few years, the internet has seen a dramatic increase in…
The 25 Favorite U.S. Ski Resorts According to…
Skiing only requires two things—snow and elevation. But not every steep snowy hill…
The Anatomy of a Good Review: 10 Examples…
In the age of internet search and e-commerce, customer reviews are the virtual…
What is a customer engagement strategy?
Customer engagement entails so much more than comments on posts, customer service interactions,…
Boost Local SEO with a Yahoo Business Listing
Unless you play fantasy football or love answering random online questions, you probably…
How to Choose a Category for Your Facebook…
Attention, business owners: It’s time to look at social networking in a new…
Messaging Is Coming to Google Maps
Google recently announced the ability for local businesses, and their customers, to message from…
3 Good Customer Service Skills Every Business Needs…
Customers service skills are more than just good clickbait for LinkedIn “influencers.” How…
Turning Browsers into Buyers with Google Merchant Center
As a growing local business, you need to be visible. To market your…
Looking for Leads? Google Local Services ads can…
What Are Google Local Services Ads? Google Local Services ads are a new…
How to Categorize a Local Business According to…
More than 3 billion searches start on Google every single day. To help…