How to Get Your First 100 Facebook Reviews
People rely on Facebook reviews because of their accuracy over time. Of course,…
What is NPS? The Ultimate Guide
To answer the question of what is NPS, let’s first focus on your…
After 1M+ messages sent, here’s what we’ve learned…
The way that people communicate with each other is changing. Research shows that…
How to Create a High-touch Customer Journey that…
As a customer, what do you expect when you walk into a convenience…
Local Businesses Looking for Loyalty?
For local businesses, competition can be fierce. In an age where consumer…
Customer Journey Map: The Key to Simplifying Your…
Do you remember the last time you wanted to swear at a local…
Facebook Messenger Symbols Explained
Strong communication between you and your customers is key, which is why it’s…
5 Sales Tactics that Tank Edmunds Dealer Reviews
It seems like customer reviews are everywhere these days. Customers increasingly rely on…
How to Rank for “Near Me” Searches
Once upon a time, the Internet was all about connecting customers with businesses…
We’re Expanding Our Mission of Improving Local Commerce…
In the past three years, it’s been incredible to see how our definition…
Podium Awarded Inc. Magazine’s Best Workplaces of 2018
Today it was announced that Podium was awarded a spot on Inc. Magazine’s…
Google My Business Update: The Rise of Reviews
Google has launched several free tools to help local businesses build websites, shoot…
How to Optimize Facebook Messenger for Your Business
With more than 1.3 billion users, Facebook Messenger is the second most popular…
5 Tips for Optimizing Your Facebook Business Page
For businesses large and small, being active on social media is a critical…
The Professional’s Guide to Houzz Reviews
Houzz has grown to become one of the preeminent websites dedicated to all…