The Importance of Customer Loyalty
They like you. They really, really like you. That’s what customer loyalty is…
Hoteliers: How Technology is Transforming Your Guest Experience
Automation is both a blessing and a curse for hotels. While automation reduces…
10 Customer Retention Strategies for Local Business Owners
As a local business owner, your customers are everything. So one of your…
How to Respond to Google Reviews
Over the past few years, the internet has seen a dramatic increase in…
The 25 Favorite U.S. Ski Resorts According to…
Skiing only requires two things—snow and elevation. But not every steep snowy hill…
The Anatomy of a Good Review: 10 Examples…
In the age of internet search and e-commerce, customer reviews are the virtual…
What is a customer engagement strategy?
Customer engagement entails so much more than comments on posts, customer service interactions,…
Boost Local SEO with a Yahoo Business Listing
Unless you play fantasy football or love answering random online questions, you probably…
How to Choose a Category for Your Facebook…
Attention, business owners: It’s time to look at social networking in a new…
Messaging Is Coming to Google Maps
Google recently announced the ability for local businesses, and their customers, to message from…
3 Good Customer Service Skills Every Business Needs…
Customers service skills are more than just good clickbait for LinkedIn “influencers.” How…
Turning Browsers into Buyers with Google Merchant Center
As a growing local business, you need to be visible. To market your…
Looking for Leads? Google Local Services ads can…
What Are Google Local Services Ads? Google Local Services ads are a new…
How to Categorize a Local Business According to…
More than 3 billion searches start on Google every single day. To help…
Does Google My Business Matter in 2019?
Where is the nearest hotel? Where can I find good coffee near me?…